Privacy Policy

Last updated: March 2026

At Charlene Counseling & Wellness, your privacy is important to us.

This policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect:

Personal details like your name, email address, phone number when you fill out forms or book consultations.

Usage data such as IP address, browser type, and pages visited (via cookies and analytics tools).

How We Use Your Information:

To provide counseling services and communicate with you.

To send newsletters, appointment reminders, and marketing communications if you’ve consented.

To improve our website and services.

Your Rights:

You can unsubscribe from emails anytime.

You can request access, correction, or deletion of your personal data.

We do not sell or share your personal data with third parties except as required by law.

Security:

We take reasonable measures to protect your data

but cannot guarantee complete security.

Contact Us:

If you have questions about your data or this policy, please email [email protected].

Terms & Conditions

Last updated: March 2026

Welcome to Charlene Counseling & Wellness.

By using our website and services, you agree to the following terms:

Services:

We provide trauma-informed, faith-based counseling and support.

All information provided by you must be accurate and truthful.

Appointment Booking:

Consultations are by appointment only.

Cancellation policies apply as described on the booking page.

Limitation of Liability:

Our counseling does not replace medical or psychiatric treatment.

We are not liable for any decisions you make based on information from our site or communications.

Intellectual Property:

Content on this site is owned by Charlene Counseling & Wellness

and may not be copied or used without permission.

Changes:

We may update these terms at any time.

Continued use means you accept changes.

Contact:

For questions, please email [email protected].